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FAQs


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GENERAL

Q: What is the official name of the performing arts center? 
The Dr. P. Phillips Center for the Performing Arts also referred to as the Dr. Phillips Center for the Performing Arts or Dr. Phillips Center. As a gift from Dr. Phillips Charities, the arts center is named after noted philanthropist Dr. Philip Phillips.

Q: Where is the performing arts center located?
The Dr. Phillips Center for the Performing Arts is bordered to the west by Orange Avenue, to the east by Rosalind Avenue, to the north by South Street and the south by Anderson Street. The campus is bisected by Magnolia Avenue between South Street and Anderson Avenue, and serves as the main entrance for guest access and valet parking.

Q: What spaces are in the performing arts center?
The performing arts center includes the Walt Disney Theater, the Alexis & Jim Pugh Theater, the Della Phillips Grand Lobby, the Donors’ Room, lounges, Hospitality Suite, the Kessler Lobby and the DeVos Family Room. Also, the Dr. Phillips Center Florida Hospital School of the Arts hosts classes and arts education opportunities. Many of our venues are available for special event rental.

Q: How can I tour the Dr. Phillips Center? Curiosity Tours are scheduled most Saturday mornings with exceptions being made for early matinee days. Our volunteer docents share their enthusiasm and insight about the Dr. Phillips Center with groups of 20 who have registered for the tours here.

Q: What is the performing arts center’s vision and mission? 
Our vision is Arts for Every Life and our mission is to be an inspirational, creative place where people love to be and where people love to work.

Q: What does the Dr. Phillips Center logo symbolize?
The Dr. Phillips Center logo reflects the inclusiveness and artistic core of the organization, movement and modernism, while honoring the Dr. Phillips namesake. This abstract symbol was inspired by the four-beat motion of a conductor’s baton.  The orange color scheme is inspired by the warm Florida hues.

Q: Is the Dr. Phillips Center a nonprofit organization?
Yes, the Orlando Performing Arts Center Corporation, doing business as the Dr. Phillips Center for the Performing Arts, is a 501(c)3 nonprofit corporation, governed by a board of directors.

Q: What is a mission-driven performing arts center?
A mission-driven performing arts center is one whose focus extends beyond presenting performances. It is about enhancing the guest experience on and off the stage through programming, partnerships and outreach programs, which help build the community. We have a sincere commitment to ensure the Dr. Phillips Center embraces the entire Central Florida region. 

Q: When was the Dr. Phillips Center’s grand premiere? 
The Dr. Phillips Center for the Performing Arts grand premiere was November 6-22, 2014.  The multi-day celebration began with an official ribbon-cutting ceremony, followed by a variety of events, including community open houses; opening events for the Walt Disney and Alexis & Jim Pugh Theaters; a free community concert;  gala; local arts group performances and performances from artists including Sheryl Crow, Emmy-Lou Harris, Norm Lewis, Deborah Voigt, Sierra Boggess, and Jane Monheit. 

Q: What does this performing arts center mean to the Central Florida community?
The new theaters, public spaces and programming dramatically enhance the quality of life, opportunities for cultural enrichment, and the caliber of arts education throughout Central Florida. By doing so, it has and will create jobs and stimulate the local economy and the creative energy of our citizens, especially our future generations.

Q: How have performing arts centers impacted communities in other cities?
Beyond theater, centers nationwide have transformed into institutions, which enhance quality of life. Today, performing arts centers are at the forefront of arts education programming, community outreach and development.  Some examples include: The LA Music Center, which hosts 13,000 activities in more than 600 schools.  Tampa’s Straz Center, which reaches more than 60,000 children and adults through 550 arts education classes; the New Jersey Performing Arts Center, which has transformed its location into a culturally diverse town square community, offering more than 14 outdoor summer events annually, attracting over 35,000 attendees and housing a variety of diverse arts education programs.

The best performing arts centers begin as buildings for entertainment then turn into cultural gathering places – institutions that affect the lives of everyone in the communities they inhabit, bettering the quality of life.

Q: Orlando has a thriving tourism industry. Will the performing arts center attract tourists?
Yes. The Dr. Phillips Center has broad appeal with a variety of options including cultural events, entertainment opportunities, and rental spaces for individual and corporate gatherings. Annually, an estimated 7 million out-of-state cultural tourists visit Florida’s cultural facilities or attend cultural events as a primary activity, spending an average of $4.5 billion. 57% of the people who come to Orlando, come for meetings and conventions.  In 2014, Orlando was the most-visited destination in the nation with a record 60 million visitors to the area.

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PROGRAMMING

Q: What types of artistic programs are offered?
The Dr. Phillips Center appeals to a broad cross-section of the region. It is the home of the region’s resident organizations, including the Orlando Ballet and the Orlando Philharmonic Orchestra.  In addition, we provide a venue for touring shows, such as Broadway musicals, as well as popular headliners, comedy specials, lectures, musicians, local and emerging artists and much more.

Q: What are typical show times?
Show times vary by theater and presentation, but generally performances begin at either 7:30 p.m. or 8:00 p.m. 

Q: How do I become a subscriber to the Broadway series?

Subscriptions for the 2017/2018 FAIRWINDS Broadway in Orlando at Dr. Phillips Center season are available now.  For more information visit orlandobroadway.com or call 800.448.6322.

Season Subscriptions, and all Tickets and Additional Tickets purchased under any Subscription, are subject to the Broadway Across America® Standard Season Subscription Terms and Conditions posted on our website at BroadwayAcrossAmerica.com/SubscriberTerms. By purchasing a Season Subscription, you agree to such Terms and Conditions. Prices, shows, artists, dates and times are subject to change at any time without notice.

Q: How do I become a subscriber to the Jazz series?

Subscriptions for Morgan Stanley Jazz at Dr. Phillips Center are available by calling the Dr. Phillips Center Box Office at 844.513.2014, online at drphillipscenter.org or by visiting the Box Office at 445 S. Magnolia Avenue, Orlando, FL 32801.

Q: What is the best way to purchase tickets?

For groups of 10 or more please contact Group Sales at Groups@drphillipscenter.org or calling 407.455.5550.  Dr. Phillips Center Members receive pre-sale access before individual tickets go on sale to the general public.  Individual tickets may be purchased by calling the Dr. Phillips Center Box Office at 844.513.2014 or by visiting the Box Office at 445 Magnolia Avenue, Orlando, FL 32801 between 10:00 a.m. and 4:00 p.m. Monday through Friday or 12:00 p.m. and 4:00 p.m. Saturday.  Tickets are also available online at drphillipscenter.org. Online and phone ticket purchases include handling fees.

Q: How do I become a member of the Dr. Phillips Center?

Memberships start at $75 and support the arts center’s annual fund that serves our diverse programming, arts education, outreach, facility needs and staffing.  Annual Memberships are available at a variety of levels through our website or calling 407.839.0119.

Q: What types of food and beverage amenities does the arts center offer during performances?
The Dr. Phillips Center offers multiple bars on different lobby tiers serving a variety of food and beverage choices. Also, specialty cocktails are available for some performances.   To see our full menu, click here.

Q: Are food and drinks allowed in the theaters?

Dr. Phillips Center souvenir cups are available at all bars and enable beverages to be carried into the venues.  No food is allowed in the theaters.

Q: What will happen to the Bob Carr Theater?

The Dr. Phillips Center took over operations of the Bob Carr Performing Arts Centre, renamed the Bob Carr Theater, in September 2014.  It will continue to provide a home for the Orlando Philharmonic Orchestra and other touring and local shows until the third theater is complete.

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EDUCATION

Q:  How important is arts education to the Dr. Phillips Center’s programming?
Education is a key component of the Dr. Phillips Center’s mission. Performing arts education develops the whole person – body, mind and imagination. Our goal is to be more than just a building, but an institution that serves as a resource for artistic learning, creativity and community-building. We want everyone who visits the Dr. Phillips Center to leave inspired, informed and energized.

Q: What types of arts education initiatives are being offered by the arts center?
The Dr. Phillips Center Florida Hospital School of Arts offers classes, summer camps, master classes, training seminars, school day performances, and educator workshops.  The School of Arts provides advanced learning, performance-based education, professional development, partnerships with local public and private schools, arts groups, after-school programs, and plans to include distance learning.

Our education initiatives are designed to add a new dimension to what currently exists in the community, leveraging local artistic creativity with the latest technology, while delivering new collaborative learning opportunities for ages three to 103.

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PARKING AND ACCESSIBILITY

Q: How do I find out about accessibility at the Dr. Phillips Center?  

Building on our vision of Arts for Every Life, the Dr. Phillips Center welcomes all guests and strives to make its performances and facilities accessible to everyone. The Dr. Phillips Center provides many services to guests with disabilities. Click here to plan your visit.

Q: Why did the design for the performing arts center not include a parking structure?  
Understanding that parking is a priority for our guests, performers and staff, parking spaces are provided by a number of existing city-owned, privately owned and future parking structures in immediate proximity of the performing arts center. The facility takes advantage of almost 4,000 existing parking spaces, triple the amount needed to serve the arts center at full capacity, within a five-minute walk from the front door of the Dr. Phillips Center. Studies project a parking demand of 1,358 vehicles, based on 4,700 seats in all three theaters.

Q: Where is valet parking located?
The valet operation is on Magnolia Avenue, directly in front of the facility. Guests parking in valet enter from South Street.  

Q: Is public transportation accessible to the Center?
Public transportation to the facility is provided by the existing Lymmo service, SunRail and additional bus services. Alternate transportation including pedi-cabs and electric carts is also available.

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PHILANTHROPY

Q: What types of naming opportunities are available?
There are a wide variety of naming opportunities available, from $25,000 to $15,000,000. Please contact the Philanthropy Department for more information at 407.839.0119. 

Q: What sponsorship opportunities are available?
Companies can engage their brand with a variety of robust marketing partnerships through either sponsorship or Corporate Hospitality Packages.  Sponsorships are available for the building, performances and events. Corporate Hospitality Packages allow companies to build their own season of shows and enjoy show and event tickets, valet parking, hospitality suites, networking opportunities and other exclusive benefits. For a customized sponsorship package, please contact the Philanthropy Department at 407.839.0119.

Q: How do I give to the performing arts center?
Donations may help complete Phase 2, sustain annual operations or assist with a specific program by giving a gift online at the Dr. Phillips Center website. Checks can be mailed to the Dr. Phillips Center for the Performing Arts, attention: Philanthropy Department, 155 East Anderson Avenue, Orlando, FL 32801. If you have specific questions, please contact a Philanthropy Department representative at 407.839.0119. 

Q: Who are some of your current donors?
We are appreciative of all of the generous corporate and individual donors who have contributed to the Dr. Phillips Center. A full list is available here.

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DESIGN AND CONSTRUCTION

Q: What is the scope of the entire performing arts center project?
Housed on a nine-acre site, this community facility once completed with Phase 2 will include: three performance theaters, an outdoor performance plaza, rehearsal rooms, administrative offices, and arts education spaces. The building itself is approximately 330,000 gross square feet. Along with the performing arts center and its education and entertainment venues, the two-block site will accommodate new retail and public spaces that enhance city life and create a vibrant gathering place for socialization and cultural enrichment. 

Q: When did construction begin?
Construction began June 2011, with a three-day community groundbreaking celebration.

Q: How long did it take to complete the performing arts center?
The project broke ground on the first two theaters in June 2011 and celebrated our grand premiere on November 6, 2014. Groundbreaking for the third theater, Phase 2, is currently planned for May 2016. 

Q: Why is the construction being built in phases? 

As a result of the economic downtown, tourist tax collections declined in Orange County in 2008. This delayed the timing of a $130M commitment from the tourist tax revenues. After conversations with donors, board members, arts groups and community leaders, it was determined that the project would best be brought to life through a phased construction schedule.

Q: What was included in Phase 1?
Phase 1 included the Walt Disney Theater, Alexis & Jim Pugh Theater, Seneff Arts Plaza, the Dr. Phillips Center Florida Hospital School of Arts and other ancillary spaces, which opened November 2014.

Q: Why wasn’t Steinmetz Hall, the Acoustical Theater, built first?
Because of the technical superiority of the theater, it is more costly to build.  Analyses showed that completing Steinmetz Hall first would produce an operating deficit.  The Walt Disney Theater, however, provides optimal revenue opportunity and can accommodate the needs for the majority of all resident arts groups. Once funding sources are secured, a timeline will be developed to identify construction start time and completion of Steinmetz Hall. We anticipate commencing in 2016 with the construction of the Steinmetz Hall and other Phase 2 spaces.

Q: Why does it take so long to build a performing arts center?
Performing arts centers are very intricate buildings.  As a result, these facilities can take as many as 20 years to complete.  From a design and construction perspective, this project took 36 months for design drawings to be completed, resulting in 3,000 pages of plans. Construction takes three years. Acoustical, technical and specific theater build-out considerations are part of the complexities of building a performing arts center.

Q: What types of theaters are housed in the full design of the performing arts center?
Working with our community’s performing arts organizations and national promoters and consultants, we determined the arts center would be composed of three indoor theaters:

Walt Disney Theater (seats 2,700±)

  • This amplified theater is the largest performance space used for productions such as Broadway, concerts and traveling shows
  • Offers exceptional sightlines with tiered seating close to the stage 
  • Amplified sound is loud but clear with strong bass support, superb sound imaging and clearly understandable reinforcement for actors and singers

Steinmetz Hall (seats 1,700±) - Phase 2

  • An intimate theater that will transform in shape and acoustics to ideally accommodate acoustical performances, symphony, opera, theater, ballet and event rental opportunities
  • The flexibility of the stage is achieved with a moving shell and towers that can be arranged to create rooms ideally shaped for each art form
  • Orchestra level can convert to a flat floor
  • Intimacy and sightlines are a priority

Alexis & Jim Pugh Theater (seats 300±)

  • A multi-purpose room ideal for theater, dance, music and education
  • The intimate space is designed in a horseshoe configuration with a thrust stage, unlike the square black box that is typical of other smaller theaters 
  • Acoustics offer strength and clarity of the spoken word 
  • The orchestra level seating can transform to a flat floor for performances, banquets and events

Q: Do the theaters have aisles?
Yes, all of the theaters have aisles, which comply with ADA standards.

Q: What is the availability of bathroom facilities in the building?
An ample number of ADA compliant bathroom facilities are conveniently located on each of the four tiers and comfortably support guests when at capacity.  In the lobby areas alone, there are over 78 sinks and 123 stalls with 49 restrooms located throughout the full facility. 

Q: Who will decide the scope and location of commercial project components on the site of the performing arts center?
The City of Orlando with the Dr. Phillips Center will negotiate and develop the commercial project components, scope and location.

Q: What support can the commercial development provide and how does this change with various development options?
First and foremost, the commercial development will contribute to the performing arts center’s mission to create an inclusive, regional and urban destination. Residential, office and hotel development will bring activity to the performing arts center during the day and night. A key benefit of this development will be income from the lease or sale of the development parcels and tax revenues in the form of property and tourist development taxes.

Q: What is the timing of the commercial development parcels?
To be determined.

Q: What type of oversight did construction of the performing arts center have?
The Mayor’s Citizens Oversight Committee (MCOC) was established in 2007 as an ad-hoc committee appointed by and reporting to the Mayor and Orlando City Council.  This committee is responsible for public insight and review of Community Venues projects, including the performing arts center, to ensure they are completed in accordance with the development agreements.  Their oversight responsibility includes: the City’s Blueprint (M/WBE) initiative; project timelines; project quality and budget; and overall project accountability and transparency. 

Orlando Community Construction Corporation (OCCC) was formed in 2010 to oversee management of the design and construction of the Dr. Phillips Center. 

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OPERATIONS

Q:  Who and how does the Dr. Phillips Center operate?
Under the leadership of a board of directors, the Dr. Phillips Center team is responsible for the capital, endowment and annual fundraising campaigns; community engagement; education initiatives; along with facility and program operations.

Q: Is the Dr. Phillips Center used for more than just performances?
Yes, the majority of the arts center is available for rental purposes to the public for banquets, conferences, private events such as corporate meetings, weddings, bar and bat mitzvahs, and much more. Our events team and preferred caterers can be contacted by submitting a rental request here.

Q: Is there a relationship between the Dr. Phillips Center and UCF?
Yes, UCF is considered a resident organization. UCF will have multi-day access to the arts center annually, to provide their students the experience of performing in a major performing arts venue.

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MINORITY & WOMEN OWNED BUSINESS ENTERPRISE

Q: Does the project have an M/WBE program?
The Dr. Phillips Center is committed to the City of Orlando's Blueprint Initiative to ensure 24% of the construction contracts were awarded to minority and women owned businesses.  Phase 1 of the Dr. Phillips Center reached 32% participation for construction.  The M/WBE commitment will continue with the commencement of Phase 2 construction.

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ECONOMIC IMPACT

Q: What is the economic impact/number of jobs expected from this project?
This construction project is one of the region’s largest economic generators, supporting approximately 3,000 total jobs; delivering an economic impact of more than $315 million for the 2,700-seat and 300-seat theaters alone, and an additional $115.5 for the 1,700-seat theater. (source: CSL International)

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