Health & Safety Updates


Starting November 22:

Requirements have been lifted for masks and negative COVID-19 tests for all* indoor shows and events—public and private. Unvaccinated individuals continue to be strongly encouraged to wear masks indoors.

*All Broadway in Orlando shows will still require masks for all guests 2 years of age and older, both vaccinated and unvaccinated. See below for more details.


These health and safety updates are in agreement with the Center for Disease Control and Prevention’s newly released rate of transmission data and recommendation for Orange County.

Select indoor shows and events may require all guests to wear masks as requested by artists or the event organizers, including the 2021/2022 FAIRWINDS Broadway in Orlando season.

Guests who have accessibility questions or need assistance with these protocols can call our guest services team at 407.992.1754 or email guestservices@drphillipscenter.org.

If you have any symptoms of COVID-19, or simply don't feel well, please stay home.


Broadway in Orlando: Face Coverings/Masks

  • *Subscribers and ticket holders for the 2021/2022 FAIRWINDS Broadway in Orlando season will not be required to show proof of a negative COVID-19 test result. However, all guests 2 years of age and older attending shows—whether vaccinated or unvaccinated—will be required to wear masks.
    • Guests can briefly lower their masks only if they’re actively eating or drinking.

Sanitization & Cleaning

  • We thoroughly clean and sanitize the building—including using industry-standard electrostatic sprayers to sanitize theater spaces.
  • We frequently clean and sanitize high-touch surfaces.
  • We invested in a specialized air handling unit upgrade that uses UV-sanitized filters to provide greater fresh air exchange.
  • Touchless hand sanitizer stations will be available throughout the building.

Security & Prohibited Items

  • If you have symptoms of COVID-19, or simply don’t feel well, please stay home.
  • With our new, contactless Evolv security system, you can leave everything in your purse and/or pockets—except these prohibited items.

Minimizing Contact

  • We encourage cashless transactions using a credit card (MasterCard, Visa, American Express or Discover) or Apple, Google or Samsung Pay.
  • When scanning tickets on your phone, please scroll if you have multiple tickets so our guest service team can avoid touching your phone.
  • Touchless hand sanitizer stations will be available throughout the building.

Frontyard Festival™

  • If you have any symptoms of COVID-19, or simply don't feel well, please stay home.
  • These are not required for guests at our outdoor Frontyard Festival™, presented by AdventHealth:
    • Face coverings/masks
    • Negative COVID-19 tests
    • COVID-19 vaccinations
  • We thoroughly clean and sanitize all boxes, restrooms, bars and other areas before and during the show—including using industry-standard electrostatic sprayers and hospital-grade disinfectant.
  • Boxes should only be used by a single buyer and their group. If any issues arise, the tickets may be considered void.
  • Guests must stay in their assigned box unless visiting a restroom, bar or restaurant area.
  • Standing in the aisles between boxes is prohibited.
  • We encourage guests to use the QR code or link in their box to order food and drinks with our delivery service.
  • Explore all Frontyard Festival™ details.


COVID-19 Warning:
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is a highly contagious disease that may result in personal injury, severe illness and death. By visiting Dr. Phillips Center, and/or attending Dr. Phillips Center shows, events, education programs/classes or other activities, you voluntarily assume all risks related to exposure to COVID-19. All visitors must follow the Dr. Phillips Center’s health and safety protocols. Please help keep each other safe.