Health & Safety Updates


Starting December 30, 2021:

Face coverings are now required at all times for guests two years of age and older, both vaccinated and unvaccinated. See below for more details.


These health and safety updates are in agreement with the Center for Disease Control and Prevention’s newly released rate of transmission data and recommendation for Orange County.

Guests who have accessibility questions or need assistance with these protocols can call our guest services team at 407.992.1754 or email guestservices@drphillipscenter.org.

If you have any symptoms of COVID-19, or simply don't feel well, please stay home.


Individual shows or events may implement alternate health & safety protocols, including, but not limited to, verification of negative covid test or alternate verification (ie, proof of vaccination).


Face Coverings/Masks

  • Face coverings are now required at all times for guests two years of age and older, both vaccinated and unvaccinated
    • When you arrive, moving/standing/sitting throughout the building, at your seats, in restrooms and when you leave.
    • You can briefly take off your face covering when actively eating or drinking.
  • Face coverings must:
    • Fully cover nose and mouth, and secure under chin.
  • Prohibited face coverings:
    • Bandana-style masks (do not fit securely around mouth or under chin).
    • Masks with exhalation valves/vents (do not prevent water droplets from being expelled).

Sanitization & Cleaning

  • We thoroughly clean and sanitize the building—including using industry-standard electrostatic sprayers to sanitize theater spaces.
  • We frequently clean and sanitize high-touch surfaces.
  • We invested in a specialized air handling unit upgrade that uses UV-sanitized filters to provide greater fresh air exchange.
  • Touchless hand sanitizer stations will be available throughout the building.

Security & Prohibited Items

  • If you have symptoms of COVID-19, or simply don’t feel well, please stay home.
  • With our new, contactless Evolv security system, you can leave everything in your purse and/or pockets—except these prohibited items.

Minimizing Contact

  • We encourage cashless transactions using a credit card (MasterCard, Visa, American Express or Discover) or Apple, Google or Samsung Pay.
  • When scanning tickets on your phone, please scroll if you have multiple tickets so our guest service team can avoid touching your phone.
  • Touchless hand sanitizer stations will be available throughout the building.


COVID-19 Warning:
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is a highly contagious disease that may result in personal injury, severe illness and death. By visiting Dr. Phillips Center, and/or attending Dr. Phillips Center shows, events, education programs/classes or other activities, you voluntarily assume all risks related to exposure to COVID-19. All visitors must follow the Dr. Phillips Center’s health and safety protocols. Please help keep each other safe.